Privacy Policy
OnePlayer respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using OnePlayer you agree to the practices described below.
Last updated: 26 May 2026
Who we are
OnePlayer ("we", "us", "our") operates the OnePlayer URL Stream Player apps for Smart TVs and mobile devices, the OnePlayer website, and related services. If you have questions about this policy, contact us at hi@oneplayer.tv.
Information we collect
We collect the information you provide directly — such as your name, email address, phone number, and payment details when you buy a license, activate a device, or contact us. We also collect a limited amount of technical information automatically, including the device model, app version, language, IP address, and basic diagnostic data, so that the service can function and we can fix problems.
How we use information
We use your information to deliver and improve OnePlayer, process activations and payments, provide customer support, prevent abuse and fraud, comply with legal obligations, and communicate with you about your account or service updates. We do not sell your personal data.
Sharing with third parties
We share information only with service providers that help us run OnePlayer — payment processors, email delivery, hosting, analytics, and customer support tools — under contracts that require them to safeguard your data. We may also disclose information when required by law or to protect our rights, users, or the public.
Cookies and similar technologies
Our website uses cookies and similar technologies to keep you signed in, remember your preferences, measure usage, and improve the site. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
Data retention
We keep personal information for as long as your account or license is active and for a reasonable period afterward to satisfy legal, accounting, and dispute-resolution requirements. When we no longer need it, we delete or anonymize the data.
Your rights
Depending on where you live, you may have the right to access, correct, delete, export, or restrict processing of your personal data, and to withdraw consent. To exercise any of these rights, email hi@oneplayer.tv. We will respond within the time required by applicable law.
International transfers
OnePlayer is operated from servers located in different regions. By using OnePlayer, you understand that your information may be processed in countries other than the one where you live, including countries whose data-protection laws may differ. We use appropriate safeguards for any cross-border transfers.
Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. No system is perfectly secure, however, so we cannot guarantee absolute security.
Children
OnePlayer is not directed to children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and, where appropriate, notify you by email or in-app message. Your continued use of OnePlayer after the update means you accept the revised policy.
Contact
Questions or complaints about privacy? Email hi@oneplayer.tv and we will get back to you within one business day.